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Hydrate Me Wash Day Set

£30 £35

I really want to like this wash day kit. I like the packaging. I love the company- they were so helpful with picking the right products. My hair is a bit softer after a few washes. But I do not like the smell of the shampoo or conditioner. I don’t find it pleasant. I’m always sweating at work, I want my hair to smell good, and I want to enjoy washing my hair. I can’t get past the smell of this.

Hiya Marianne,

Thank you so much for your thoughtful review, and also for your kind words about our team, that truly means a lot to us. We’re really glad to hear your hair is feeling softer and that your experience with support and packaging has been positive.

We’re really sorry to hear the scent of the shampoo and conditioner hasn’t been enjoyable for you. Our products are fragranced with natural essential oils rather than artificial fragrance, and we understand that scent is very personal and can have a big impact on the overall wash-day experience.

We completely appreciate how important it is for your haircare to feel fresh and enjoyable to use, especially as part of your routine, and we’re sorry this aspect hasn’t met your expectations. Your feedback is genuinely valuable and will be shared with our product team as we continue refining our formulations.

Love,
Team Flora & Curl

Would you recommend it to a friend?: No

I love Flora and Curl styling products, so I was excited to try the shampoo and conditioner. My hair is very thick. The shampoo did not seem to remove product residue from my hair, and the conditioner did little to detangle. I was sadly disappointed.

Hiya Christina,

Thank you so much for taking the time to share your feedback with us, and we’re really glad to hear you’ve been enjoying our styling products. We’re very sorry to hear that the Rose Water Cream Shampoo and Conditioner didn’t meet your expectations.

The Hydrating Wash Day Kit is designed to be a gentle, moisture-focused cleansing and conditioning system, rather than a clarifying routine. Because of this, it won’t deeply strip away heavier product build-up, especially on thicker hair or if there’s been a lot of styling product layered in over time. In those cases, it can sometimes feel like it isn’t cleansing as thoroughly as expected.

If build-up is a concern, we’d usually recommend incorporating a clarifying step from our range every so often to reset the hair, then a hydrating wash routine like this one to replenish moisture inbetween. This combination often helps both cleansing and manageability work much more effectively together.

We’re also really sorry to hear the conditioner didn’t provide the detangling support you were hoping for. Thick hair in particular can sometimes benefit from a specifin detangling product alongside conditioner to help with slip and manageability.

We really appreciate your honest feedback, it helps us continually improve and also helps us guide customers towards the most suitable products for their hair needs. If you’d ever like personalised recommendations, we’d be more than happy to help you find a routine that works better for your hair type.

Love,
Team Flora & Curl

Would you recommend it to a friend?: Yes

Excellent! Works great on getting out knots

My daughter has wavy/curly long hair and this product is amazing at conditioning and getting out knots. Can’t recommend enough.

Would you recommend it to a friend?: Yes

Wonderful slip and shine

This is an amazing conditioner. It instantly detangles and gives amazing slip, by far the best I've found and I have tried them all. Will not be without this!!

Would you recommend it to a friend?: No

It does not work for me…no curl hold and plenty of frizz 😔

Hiya Paula,

Thank you for taking the time to share your experience. We’re really sorry to hear that the Hydrating Wash Day Kit didn’t give you the results you were hoping for.

Curl results can vary a lot depending on hair type, porosity, application method, and even environmental factors like humidity, and we understand how frustrating frizz and lack of hold can be. Our Rose Water wash day products are designed to prioritise hydration and softness, so many customers find they get their best hold when they’re paired with a styling product such as a gel or foam, or when small tweaks are made to the routine.

If you’re open to it, our team would genuinely love to help troubleshoot and see whether a few adjustments could make a difference for your hair. Please feel free to reach out to us directly and we’ll be happy to support you.

Love,
Team Flora & Curl

Would you recommend it to a friend?: No

Doesn't add curl at all

Extremely underwhelming and ad is 100000% misleading.

Hiya Mel,

Thank you for taking the time to share your thoughts.
We’re really sorry to hear that the Hydrating Wash Day Kit didn’t meet your expectations.

Our kit is designed to nourish and hydrate textured hair while enhancing natural curl patterns, but we understand that curls can behave very differently from person to person, and results may vary. We truly appreciate your feedback as it helps us continue improving. If you’d like, we’d be happy to offer some tailored tips on how to get the most out of the products or suggest alternatives that may work better for your hair type.

Love,
Team Flora & Curl

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