Curl Satisfaction Guarantee - love it, or your money back!


Here at Flora & Curl we appreciate looking after curls is a process that requires time and careful attention. Therefore we are here to offer our customers support by offering advice on how best to use our products for your hair depending on your desired results, curl type, hair density and texture.


We are confident in our products and want all of our customers to be satisfied so if you don’t get the results you were hoping for after your first few attempts, please e-mail our customer service team at for tips and advice on how best to use the products for you hair. We want to help you feel confident in your curl routine! Experimenting with products is all part of the process and can be so much fun. We are here to help every step of the way to find the perfect curl routine!


Since your order is backed by our 30-Day Curl Satisfaction Guarantee, if after all of our help, if you still don't love your purchase in the first 30 days, we will issue you a refund! We are confident in the results of our products and stand behind them – and we want you to be satisfied.



Products purchased during store-wide promotional event sales are final sales and cannot be returned for a refund. They are excluded from our Curl Satisfaction Guarantee. offers a 30-day satisfaction guarantee on regularly priced items only. All products in an order made in line with the tiered birthday discount, including those for a free product, are not eligible for return. 





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