Shipping & Returns

If your order contains any item that is currently on pre-order, please allow approximately 2-weeks for this to be shipped.

United Kingdom

Standard shipping is complementary on all orders over £35 or a flat rate of £3.50 (2-3 working days). Next working day delivery is available for £6.50 if you order before 12pm on the day before.

Europe
Shipping starts from €8.99 or complementary on orders over €75 (10-15 working days).

Rest of the World
Go to checkout to view the localised rates to your destination (10-25 working days).

Returns
Your order is backed by our 30-Day Curl Satisfaction Guarantee. If you don't love your purchase in the first 30 days after receiving it, we will issue you a refund! We are confident in the results of our products and stand behind them – and we want you to be satisfied. E-mail our customer service team at hello@floracurl.com for tips and advice on how best to use the products for you hair.

WASH DAY ESSENTIALS  SALE ITEMS

Products purchased during store-wide promotional sales, are final sales and cannot be returned for a refund. The products are excluded from our Curl Satisfaction Guarantee. Floracurl.co.uk offers a 30-day satisfaction guarantee on regularly priced items only. All products in an order made in line with our Wash Day Essentials sale are not eligible for return. 

JUNE JACKPOT COMMUNITY SALE

Products purchased during this promotional period are final sales and cannot be returned for a refund. They are excluded from our Curl Satisfaction Guarantee. Floracurl.co.uk offers a 30-day satisfaction guarantee on regularly priced items only. All products in an order made in line with our June Jackpot rewards are not eligible for return. 

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